Guest Relations Officer
19 hours ago
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates. Description We are currently seeking a dedicated Guest Relations Officer to join IIQAF in Dubai. As a Guest Relations Officer, you will play a crucial role in ensuring exceptional guest experiences and maintaining positive relationships with our clientele. This position is vital to our company as you will be the first point of contact for guests, representing our brand and upholding our reputation in the hospitality industry. You will be involved in a variety of projects aimed at enhancing guest satisfaction and loyalty, ultimately contributing to the success of IIQAF. Responsibilities Welcome guests in a friendly and professional manner, providing assistance and information as needed. Handle guest inquiries, requests, and complaints promptly and effectively. Coordinate with other departments to ensure guest requests are fulfilled in a timely manner. Maintain a database of guest information and preferences to personalize their experience. Assist in organizing and implementing special events and promotions for guests. Monitor guest feedback and reviews to identify areas for improvement. Ensure all guest areas are clean, organized, and well-maintained. Collaborate with the team to uphold company standards and policies. Requirements Excellent communication and interpersonal skills. Strong customer service orientation with a proactive approach. Ability to remain calm and professional in stressful situations. Attention to detail and problem-solving skills. Proficiency in MS Office and reservation management systems. Previous experience in a similar role in the hospitality industry is preferred. Fluency in English; knowledge of other languages is a plus. Flexibility to work in shifts, including weekends and holidays. #J-18808-Ljbffr
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Guest Relations Officer
3 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeShangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded...
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Guest Relations Officer
1 week ago
Singapore Bitdeer (NASDAQ: BTDR) Full timeJoin to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...
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Guest Relations Officer
19 hours ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & Responsibilities Shangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team! As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient...
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Guest Relations Officer
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time $104,000 - $130,878 per yearShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Officer to join our teamAs the Guest Relations Officer , we rely on you to:Enhance guest relations and loyalty scoresProvide support to ensure a smooth and efficient Guest Relations OperationHandle all guest requests in a timely, professional, and efficient mannerProvide all-rounded guest...
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Guest Relations Officer
1 week ago
Singapore Shangri-La Group Full timeOverview Join to apply for the Guest Relations Officer role at Shangri-La Group . Shangri-La Rasa Sentosa, Singapore — At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide...
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Guest Relations Officer
4 days ago
Singapore THE CURRY CLUB PTE. LTD. Full timeAs a **_Guest Relations Officer _**, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional and efficient manner Provide all-rounded guest services such as checking in and out Contribute towards a memorable dining experience...
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Guest Relations Officer
1 day ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time $30,000 - $45,000 per yearBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel ...
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Guest Relations Officer
2 days ago
Singapore RGF Full time**Location**: Singapore **Salary**: Open **Industry**: Consumer Goods & Retail **Sub-industry**: Food & Beverage **Function**: Corporate Planning, Corporate Planning **Job Description**: **Our Client**: RGF represents an Omakase fine dining cuisine, they are actively looking to hire a Guest Relations Officer to join them. **The Responsibilities**: - To...
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Guest Relations Officer
2 weeks ago
Singapore 33CLUB PTE. LTD. Full timeWarmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...
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Guest Relations Officer
1 week ago
Singapore W SINGAPORE SENTOSA COVE HOTEL Full timeAre you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time. Reporting to the Welcome Manager, you will be responsible for providing a welcoming,...
