
Guest Relations Officers
9 hours ago
**Guest Relations Officer
**The Role Summary
Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism.
The primary responsibility of the Guest Relations Officer is to provide an exceptional customer experience and journey within the site and related organizations. Guest Relations Officers always carry out their duty to the best of their ability regardless of external considerations or events (e.g. time, weather, etc).
**Key Accountabilities
- Ensure all rooms in the L45/L46 Executive Conference Suite in her assigned area are appropriately set up and ready for use.
- Help improve service standards and ensure standards are followed through diligent checks and proper training of new colleagues.
- Welcome all external guests into the Executive Conference Suite, escort them into the conference room, and conducts the complete welcome routine (which includes drinks ordering and serving).
- Provide information and advice, and make arrangements to use the Client’s facilities, travel, transportation, restaurant reservations, and other services.
- Handle all Executive Conference Suite user requests, unique arrangements, etc.
- Act as an onsite coordinator between the Executive Conference Suite users and the service team (stewardesses, caterers, security, technicians, cleaners, etc.) and ensure excellent delivery of services requested by users.
- Understand the services and operation of various facilities within the Client’s premises.
**Requirements**:
- At least two years of relevant working experience
- Excellent communication skills - written and verbal.
- Strong organizational and planning skills.
- Excellent time management skills and ability to multi-task and prioritize work.
- Attention to detail and accuracy.
- Able to work independently.
-
Guest Relations Officer
2 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...
-
Guest Relations Officer
6 days ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeShangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team!As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide...
-
Guest Relations Officer
1 week ago
Singapore Bitdeer (NASDAQ: BTDR) Full timeJoin to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...
-
Guest Relations Officer
1 week ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & Responsibilities Shangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team As the Guest Relations Officer, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional,...
-
Guest Relations Officer
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time $104,000 - $130,878 per yearShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Officer to join our teamAs the Guest Relations Officer , we rely on you to:Enhance guest relations and loyalty scoresProvide support to ensure a smooth and efficient Guest Relations OperationHandle all guest requests in a timely, professional, and efficient mannerProvide all-rounded guest...
-
Guest Relations Officer
4 days ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel ...
-
Guest Relations Officer
3 days ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time $30,000 - $45,000 per yearBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel ...
-
Guest Relations Officer
2 weeks ago
Singapore KAI RESIDENCES PTE. LTD. Full timeKAI is Singapore's first licensed pre - and postpartum center that caters exclusively to moms with newborns. We are a one stop facility offering holistic, specialized care services through a team of experts and we are looking for passionate and hardworking individuals with strong communication skills to join our team. **Job Description**: (1) Provide...
-
Guest Relations Officer
2 hours ago
Singapore SHANGRI-LA HOTEL LIMITED Full timeAt Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great...
-
Guest Relations Officer
2 weeks ago
Singapore UE Park Avenue International Pte Ltd Full timeBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. **Responsibilities**: - Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel -...