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Guest Relations Manager

3 weeks ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time

**Shangri-La’s Rasa Sentosa, Singapore**

We are looking for a **Guest Relations Manager **to join our team

As a **Guest Relations Manager **, we rely on you to:

- Take responsibility for all Golden Circle members and VIP guests
- Supervise and direct the guest relations team
- Ensure all guests enjoy the best possible hotel experience
- Provide help and assistance to all guests
- Engage with guests and enhance their overall experience with the hotel
- Create an exceptional and memorable experience for all guests

**We are looking for someone who**:

- Takes pride in being a hotelier
- Loves interacting with guests and customers
- Is a friendly, helpful and trustworthy leader
- Enjoys crafting creative and best-fit solutions
- Preferably has relevant experience with hotel background
- Has strong interpersonal and communication skills

**We offer**:

- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided