
Guest Relations Manager
2 weeks ago
As the Guest Relations Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:
- Handle phone calls and inquiries relating to reservations.
- Greet and coordinate the seating of guests.
- Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager about guest's preferences.
- Ensure guests' requests are not delayed.
- Record and report all guests' complaints to the Executive Chef/Restaurant Manager immediately.
- Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and provide personalize customer service.
- Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
- Work together with the Service Team to serve customers, including but not limited to taking orders, clearing tables, polish wine glasses and others as assigned by the Restaurant Manager.
- Perform miscellaneous job-related duties as assigned.
Ingredients
Entertainment
Restaurants
Food Hygiene standards
Interpersonal Skills
VIP
Guest Relations
Selling
Wine
Communication Skills
Customer Satisfaction
Customer Service
Hospitality
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Guest Relations Manager
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Guest Relations Manager **to join our team! As a **Guest Relations Manager **, we rely on you to: - Take responsibility for all Golden Circle members and VIP guests - Supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience - Provide help...
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Guest Relations Manager
2 weeks ago
Singapore 1855 F&B PTE. LTD. Full timeAs the Guest Relations Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: Handle phone calls and inquiries relating to reservations. Greet and coordinate the seating of guests. Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager...
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Guest Relations Manager
7 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeOversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key...
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Guest Relations Manager
2 weeks ago
Singapore 1855 F&B PTE. LTD. Full timeAs the Guest Relations Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: Handle phone calls and inquiries relating to reservations. Greet and coordinate the seating of guests. Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager...
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Guest Relations Manager
2 weeks ago
Singapore 1855 F&B Pte Ltd Full timeAs the Guest Relations Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: Handle phone calls and inquiries relating to reservations. Greet and coordinate the seating of guests. Recognize the regular guests and highlight to the Executive Chef / Restaurant...
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Guest Relations Manager
5 days ago
Singapore ICONIC LOCATIONS SINGAPORE PTE. LTD. Full time**Overview** We are looking for an outgoing Manager for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’ requests and to...
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Manager, Guest Relations
1 week ago
Singapore FICO RESTAURANT PTE. LTD. Full timeWe are looking for a passionate, service-driven individual to fill the role Manager, Guest Relations. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. This role is an integral part of our Front of House team that leaves guests with an awesome experience which will see them returning time...
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Guest Relations Manager
2 days ago
Singapore CULINA PTE. LTD. Full time**Job Description & Requirements**: - Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. - Manage daily reservation system together with call center team. Keeping track of all guests needs and requirement. - Efficiently maximize seating of Dining Room. - Ensure all menu (food, beverage, wine list) are...
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Guest Relations Manager
4 days ago
Singapore LA D'ORO PTE. LTD. Full timeWe are looking for outgoing and dynamic individual to join us as Guest Relations Manager! **Responsibilities**: Work closely with the managers in front desk operations management Answer calls, note down booking reservations and update accordingly Coordinate private events for large group reservations Ensure prompt and polite service in greeting guests...
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Guest Relations Manager
4 days ago
Singapore THE SCARLET HOTEL PTE. LTD. Full time**Responsibilities**: - Responsible for the daily operations and guest relations of the Front Office, creating a memorable experience - Ensure high guest satisfaction to build loyalty and return business - Maintain smooth relationship between the Management and guests, resolve issues arising from guest complaints and attend to requests - Assist the Front...