Manager, Guest Relations

**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Guest Relations Manager **to join our team! As a **Guest Relations Manager **, we rely on you to: - Take responsibility for all Golden Circle members and VIP guests - Supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience - Provide help...

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key...

**Overview** We are looking for an outgoing Manager for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’ requests and to...

**Responsibilities**: Provide upscale guest service experiences for clients Ensure clients are properly greeted upon their arrival Promptly address guests’ requests Actively listen to and resolve complaints Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Manage guest relations team to...

**JOB SUMMARY Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for...

**Job Description & Requirements**: - Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. - Manage daily reservation system together with call center team. Keeping track of all guests needs and requirement. - Efficiently maximize seating of Dining Room. - Ensure all menu (food, beverage, wine list) are...

Manager, Guest Relations | Fico Restaurant Join to apply for the Manager, Guest Relations | Fico Restaurant role at The Lo & Behold Group Manager, Guest Relations | Fico Restaurant 2 days ago Be among the first 25 applicants Join to apply for the Manager, Guest Relations | Fico Restaurant role at The Lo & Behold Group Get AI-powered advice on this job and...

**Responsibilities** The ability to develop and maintain an elegantly appointed environment. To know who our guest are and provide them with the highest product and service they want. A feature of this position will be the ability to link reservations, events with operations through ongoing communication and training of our hosts and reservation...

Manager, Guest Relations | Fico Restaurant Join to apply for the Manager, Guest Relations | Fico Restaurant role at The Lo & Behold Group Manager, Guest Relations | Fico Restaurant 2 days ago Be among the first 25 applicants Join to apply for the Manager, Guest Relations | Fico Restaurant role at The Lo & Behold Group Get AI-powered advice on this...

We are looking for outgoing and dynamic individual to join us as Guest Relations Manager! **Responsibilities**: Work closely with the managers in front desk operations management Answer calls, note down booking reservations and update accordingly Coordinate private events for large group reservations Ensure prompt and polite service in greeting guests...