Guest Relations Manager

**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Guest Relations Manager **to join our team! As a **Guest Relations Manager **, we rely on you to: - Take responsibility for all Golden Circle members and VIP guests - Supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience - Provide help...

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key...

**Overview** We are looking for an outgoing Manager for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’ requests and to...

**JOB SUMMARY Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for...

**Responsibilities**: - Provide upscale guest service experiences for clients - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to cusomter coming - Promptly address guests’ requests - Actively listen to and resolve complaints - Coordinate and manage communication between guests...

We are looking for a passionate, service-driven individual to fill the role Manager, Guest Relations. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. This role is an integral part of our Front of House team that leaves guests with an awesome experience which will see them returning time...

**Job Description & Requirements**: - Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. - Manage daily reservation system together with call center team. Keeping track of all guests needs and requirement. - Efficiently maximize seating of Dining Room. - Ensure all menu (food, beverage, wine list) are...

We are looking for outgoing and dynamic individual to join us as Guest Relations Manager! **Responsibilities**: Work closely with the managers in front desk operations management Answer calls, note down booking reservations and update accordingly Coordinate private events for large group reservations Ensure prompt and polite service in greeting guests...

**Responsibilities**: - Responsible for the daily operations and guest relations of the Front Office, creating a memorable experience - Ensure high guest satisfaction to build loyalty and return business - Maintain smooth relationship between the Management and guests, resolve issues arising from guest complaints and attend to requests - Assist the Front...

Roles & ResponsibilitiesRoles & ResponsibilitiesKey Responsibilities:Deliver exceptional customer service experiences for all guests. Ensure that clients are warmly welcomed upon their arrival. Quickly respond to guest inquiries and requests. Actively listen to concerns and work to resolve any issues. Facilitate effective communication between guests and...

Roles & ResponsibilitiesRoles & ResponsibilitiesKey Responsibilities:Deliver exceptional customer service experiences for all guests. Ensure that clients are warmly welcomed upon their arrival. Quickly respond to guest inquiries and requests. Actively listen to concerns and work to resolve any issues. Facilitate effective communication between guests and...

Monitor daily bookings and ensure assigned rooms and tables are prepared prior to guest arrival. - Actively listen to and resolve complaints. - Ensure all guests and VIPs will receive personalized services. - Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to. - Responsible for welcoming guests in a...

**Job Number** 24059512 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

We are looking for an **Assistant Guest Relations Manager **to join our team! As an **Assistant Guest Relations Manager **, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Guest Relations Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible...

Join our dynamic team at 29 Carpenter Street, managing **exclusive entertainment experiences**across our private KTV rooms and live house! We are seeking a passionate and customer-focused Guest Relations Manager to elevate our VIP hospitality and entertainment offerings. **Key Responsibilities**: **1. Guest Relations & VIP Services** - Lead and manage guest...

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with...

**Singapore*** **Pan Pacific Serviced Suites Beach Road, Singapore*** **Rooms*** **Job Grade**: Pan Pacific DISCOVERY is part of GHA DISCOVERY, a global collection of hotels, resorts and palaces. Discover 100+ unique locations worldwide. Enjoy 800+ unexpected ways of celebrating life. Once you become a member, you will join a unique community of...

Roles & ResponsibilitiesTanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of...

**Overview** We are looking for a professional and customer centric Operations Manager - Guest Relations to head up our guest relations and reservations team to ensure a seamless customer journey for all our guests. You will provide our guests with exceptional service to ensure a memorable and genuine experience. The purpose of this role is to exceed guests...

We are looking for a professional and customer centric Operations Manager - Guest Relations and Reservations to head up our guest relations and reservations team to ensure a seamless customer journey for all our guests. **Duties and Responsibilities** **Guest Relations** - Ensure the department provides excellent customer service to all guests, exceeding...