Current jobs related to Guest Relations Manager - Singapore - BRISBANE PTE. LTD.

  • Guest Relations Manager

    3 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for an **Guest Relations Manager**to join our team! As an **Guest Relations Manager**, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Front Office Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience -...

  • Guest Relations Manager

    1 week ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for an **Guest Relations Manager**to join our team! As an **Guest Relations Manager**, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Front Office Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel/resort...

  • Guest Relations Manager

    5 days ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key person...

  • Guest Relations Manager

    2 weeks ago

    Singapore 67 PALL MALL SINGAPORE LTD. Full time

    Report to: Head of Operations **Job Summary**: The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club. **Key Areas...

  • Guest Relations Manager

    5 days ago

    Singapore BACHA COFFEE PTE. LTD. Full time

    Providing impeccable guest service experiences to all dine-in guests - Ensure guests are properly greeted upon their arrival - Promptly address guests’ requests, like food allergy - Actively listen to and resolve complaints - Ensure special guests like disabled people, elderly and VIPs, receive personalized services - Coordinate and manage communication...

  • Guest Relations Manager

    7 days ago

    Singapore OSO RISTORANTE PTE. LTD. Full time

    We are looking for talented individuals to join us. You will be responsible for reception and reservation of the restaurant and working closely with the owners of the restaurant to ensure that welcome and reservation experience of our guests. A Minimum Starting Salary from SGD$2800 5.5 days week (sundays off) Hours: 11am - 9pm (with break times) **Job...

  • Guest Relations Manager

    5 days ago

    Singapore ST. REGIS HOTEL SINGAPORE Full time

    **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...

  • Guest Relations Manager

    5 days ago

    Singapore BARMUTEARY PTE. LTD. Full time

    As the Guest Relations Manager of the Company, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1. Provide upscale guest service experiences for all guests throughout their stay. 2. Ensure guests are properly greeted upon their arrival. 3. Actively listen to and resolve...

  • Guest Relations Manager

    1 week ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine hospitality and grow your career with us!** Reporting to the Front Office Manager, the **Guest Relations Manager**plays a pivotal role in managing and ensuring exceptional guest experience through all aspects of guests services, including managing guest inquiries, resolving...

  • Guest Relations Manager

    2 weeks ago

    Singapore XBB CARE PTE. LTD. Full time

    **Responsibilities**: Provide upscale guest service experiences for clients Ensure clients are properly greeted upon their arrival Promptly address guests’ requests Actively listen to and resolve complaints Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns Manage guest relations team to...

Guest Relations Manager

3 weeks ago

Singapore BRISBANE PTE. LTD. Full time

**Responsibilities**:

- Provide upscale guest service experiences for clients
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to cusomter coming
- Promptly address guests’ requests
- Actively listen to and resolve complaints
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
- Manage guest relations team to ensure we comply with all standards and operating procedures
- Appraise team’s performance and produce regular reports
- Examine daily duties, assign tasks and check on progress
- Analyze customer feedback from guests and online reviews and suggest ways to improve ratings
- Establish friendly relationships with regular clients

**Requirements and skills**:

- Proven work experience as a Guest Relations Manager or similar role
- Understanding of all bar management best practices and relevant laws
- Proficiency in English; knowledge of other languages is a plus
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation