Guest Relations

**JOB DESCRIPTION**: - Responds to guest enquiries and requests. - Communicating guest information to the team (special requests, occasions) to personalize guests' experience. - Requests guests for their dining feedback and communicate feedback to the manager. - Ensures each guest is warmly welcomed. - Welcomes guests by name and bring them to the...

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key person...

Report to: Head of Operations **Job Summary**: The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club. **Key Areas...

**Responsibilities**: - Responsible for the handling of all guest-related matters. - Greet guests and escort guests to tables - Coordinate the seating of guests and assign guests to tables suitable to the size of each group. - Oversee the flow of guests in and out of the Restaurant. - Handle all restaurant reservations (including big group booking...

We are looking for a Guest Relations Executive to provide high-quality service to our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You must be a people person, loves to meet and build rapport with guests, proactive and alert in situations. In this role, you should be an excellent communicator...

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as...

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky...

We are looking for talented individuals to join us. You will be responsible for reception and reservation of the restaurant and working closely with the owners of the restaurant to ensure that welcome and reservation experience of our guests. A Minimum Starting Salary from SGD$2800 5.5 days week (sundays off) Hours: 11am - 9pm (with break times) **Job...

As a **_Guest Relations Officer _**, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional and efficient manner Provide all-rounded guest services such as checking in and out Contribute towards a memorable dining experience...

As the Guest Relations Manager of the Company, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1. Provide upscale guest service experiences for all guests throughout their stay. 2. Ensure guests are properly greeted upon their arrival. 3. Actively listen to and resolve...

The Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay. We are looking for motivated and passionate...

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as...

Providing impeccable guest service experiences to all dine-in guests - Ensure guests are properly greeted upon their arrival - Promptly address guests’ requests, like food allergy - Actively listen to and resolve complaints - Ensure special guests like disabled people, elderly and VIPs, receive personalized services - Coordinate and manage communication...

**Overview** We are looking for an outgoing Manager for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’ requests and to...

**JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...

Roles & ResponsibilitiesJob Description:Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to...

**Responsibilities**: - Assist in overseeing the day-to-day operations of the Front Office, including night shift. - Supervise the Guest Relations team to ensure smooth delivery of exceptional services to guests and members. - Assist in conducting daily briefings so all team members are aware of hotel activities including; VIPs in house, group movement,...

**Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine hospitality and grow your career with us!** Reporting to the Front Office Manager, the **Guest Relations Manager**plays a pivotal role in managing and ensuring exceptional guest experience through all aspects of guests services, including managing guest inquiries, resolving...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Problem Solving and Decision Making**: - Demonstrates critical thinking skills and the ability to analyse situations, identify problems, and generate innovative solutions. Takes ownership of choices and adapts to changing circumstances. **Responsibilities**: - Develop and implement guest relations policies and procedures. - Collaborate with other...