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Guest Relations Supervisor

2 weeks ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time

**Shangri-La Rasa Sentosa, Singapore**

We are looking for a **Guest Relations Supervisor **to join our team

As a **Guest Relations Supervisor **, we rely on you to:

- Take responsibility of the guest relations to ensure smooth and efficient operation at all times
- Supervise and lead all service associates in their daily activities
- Enhance guest relations and loyalty scores
- Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

- Takes pride in being a hotelier
- Enjoys crafting creative and best-fit solutions
- Is a self-starter and a team player
- Preferably has relevant experience in the hospitality industry
- Preferably comes from a hotel management-related education background
- Has strong interpersonal and communication skills

**We Offer**
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group Duty Meals and shuttle bus provided