
Guest Relations Executive
5 hours ago
**Shangri-La Rasa Sentosa, Singapore**
We are looking for a **Guest Relations Executive(Supervisor)**to join our team
As a **Guest Relations Executive (Supervisor)**, we rely on you to:
- Take responsibility of the guest relations to ensure smooth and efficient operation at all times
- Supervise and lead all service associates in their daily activities
- Enhance guest relations and loyalty scores
- Ensure guest requests are fulfilled in a professional and timely manner
We are looking for someone who:
- Preferably has relevant experience in the hospitality industry with OPMS knowledge.
- Preferably comes from a hotel management-related education background
- Strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
- Ablity to recognise guest loyalty and provide personalised service in a professional manner
- Willing to work shift
**We Offer**
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La GroupDuty Meals and shuttle bus provided
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