
Guest Relations Executive
6 hours ago
Shangri-La Rasa Sentosa, Singapore
We are looking for a Guest Relations Executive(Supervisor) to join our team
As a Guest Relations Executive (Supervisor) , we rely on you to:
- Take responsibility of the guest relations to ensure smooth and efficient operation at all times
- Supervise and lead all service associates in their daily activities
- Enhance guest relations and loyalty scores
- Ensure guest requests are fulfilled in a professional and timely manner
We are looking for someone who:
- Preferably has relevant experience in the hospitality industry with OPMS knowledge.
- Preferably comes from a hotel management-related education background
- Strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
- Ablity to recognise guest loyalty and provide personalised service in a professional manner
- Willing to work shift
We Offer
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
Duty Meals and shuttle bus provided
If you are the right person, what are you waiting for? Click the apply button now
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