Guest Relations Executive

2 days ago


Singapore WOLFGANG'S STEAKHOUSE SINGAPORE PTE. LTD. Full time

We are looking for outgoing and dynamic individual to join us as Guest Relations Executives

**Responsibilities**:
Work closely with the managers in front desk operations management

Answer calls, note down booking reservations and update accordingly

Coordinate private events for large group reservations

Ensure prompt and polite service in greeting guests entering and leaving the restaurant

Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

Perform appropriate cashier activities as and when required

**Requirements**:
Proficient in spoken and written English

At least 1 year in a customer service position

Experience in an F&B environment is preferred

Able to work shifts, weekends and Public Holidays

Possess a positive attitude and passion for providing excellent customer service

Good communication skills

Ability to work in a fast-paced environment

**What We Provide**:
Medical & dental benefits for all

5 day / 44 hour work week

OT pay for all non-Managerial employees

Meals are provided

Competitive remuneration & career advancement opportunities



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