Guest Relations Executive
2 days ago
We are looking for outgoing and dynamic individual to join us as Guest Relations Executives
**Responsibilities**:
Work closely with the managers in front desk operations management
Answer calls, note down booking reservations and update accordingly
Coordinate private events for large group reservations
Ensure prompt and polite service in greeting guests entering and leaving the restaurant
Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile
Perform appropriate cashier activities as and when required
**Requirements**:
Proficient in spoken and written English
At least 1 year in a customer service position
Experience in an F&B environment is preferred
Able to work shifts, weekends and Public Holidays
Possess a positive attitude and passion for providing excellent customer service
Good communication skills
Ability to work in a fast-paced environment
**What We Provide**:
Medical & dental benefits for all
5 day / 44 hour work week
OT pay for all non-Managerial employees
Meals are provided
Competitive remuneration & career advancement opportunities
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