Guest Relation Executive

6 days ago


Singapore Rempapa Full time

COMPANY DESCRIPTION

Damian D’Silva‘s all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore food.

**DESIGNATION**: Guest Relation Executive

RESPONSIBILITIES

He/she has to smile at all times even on the phone, as guests will be able to hear. The GuestRelations Executive needs to be polite, friendly, and well-groomed at all times. The Guest RelationsExecutive must be aware of our regular guests so they can address them by name, remember wherethey like to sit, be aware if there are any VIP’s dining in the restaurant. When the guests are leaving,they are responsible for giving them a warm good bye, invite them to join us again soon, and holdthe door open for them as they leave when possible.

DUTIES

1. Welcoming guests to the restaurant as the first point of contact and escorting them to theirdining table.

2. Assist guest in their baggage whenever possible.

3. Managing the condition of physical menus and ensuring menus re up-to-date with the correctinformation and prices.

4. Aware of regular guests and remember their preferences.

5. Aware of any VIP’s dining in the restaurant.6. Manage reservations and table allocation to maximize seating plan.

RESPONSIBILITIES

1. Ability to smile at all times even on the phone, as guests will be able to hear.

2. Gather feedback from guests about their experience and document for report purposes.

3. Manage incoming reservations via phone and online.4. Mange the walk-in reservations through the reservation system and have the ability to plan &forecast seating arrangements in advance.

6. Ability to work under pressure - customer facing

7. Provide friendly, excellent and professional service to all guests

8. Cheerful and welcoming attitude

QUALIFICATIONS

Minimum 2 years of relevant experience.

OTHER INFORMATION

1. Ability to smile at all times even on the phone, as guests will be able to hear.

2. Gather feedback from guests about their experience and document for report purposes.

3. Manage incoming reservations via phone and online.

4. Mange the walk-in reservations through the reservation system and have the ability to plan &forecast seating arrangements in advance.

6. Ability to work under pressure - customer facing

7. Provide friendly, excellent and professional service to all guests8. Cheerful and welcoming attitude



  • Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time $30,000 - $60,000 per year

    POSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy their...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time $40,000 - $60,000 per year

    Shangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Executive(Supervisor) to join our teamAs a Guest Relations Executive (Supervisor) , we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all timesSupervise and lead all service associates in their daily activitiesEnhance guest relations...


  • Singapore LVND HOTELS PTE. LTD. Full time

    **1. JOB DESCRIPTION** Job Title - Guest Relations Executive Hotel and Accommodation Services Ibis Styles Singapore on MacPherson is a International brand hotel; located at 401 MacPherson Road. This role is idela for someone who is passionate about hospitality. At Ibis Styles on MacPherson, we believe on providing efficient service and meaningful...


  • Singapore CUBE HOSPITALITY PTE. LTD. Full time

    The Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay. We are looking for motivated and passionate...


  • Singapore SUNSET METT SING PTE. LTD. Full time

    As the Guest Relations Executive, you will be the first point of contact for our valued guests, providing exceptional service from the time they arrive till they are escorted to their rooms creating memorable experiences along the way. You will be stationed in the lobby awaiting guest arrival and facilitating all arrangements from the moment guests step in...


  • Singapore SHISEN HANTEN Full time

    COMPANY DESCRIPTION A popular eatery in Japan since the late 1950s and now making its debut to Singapore, Michelin Starred Shisen Hanten spreads the love of traditional Szechwan cuisine smack dab in the middle of Orchard Road. It is also the only 2-Michelin Starred Chinese restaurant in Singapore, for 4 consecutive years. Helmed by Chef Chen Kentaro, and...


  • Singapore CASA VOSTRA RETAIL PTE. LTD. Full time

    **Guest Relations Executive** **Introduction**: Translated to “your home” in Italian, Casa Vostra is an Italian concept initiated with a simple goal of offering perfected Italian cuisine staples suited for fast-paced modern living. In collaboration with Ebb & Flow group, we are set to open our first physical location, taking over the McDonald’s unit...


  • Singapore LA D'ORO PTE. LTD. Full time

    We are looking for outgoing and dynamic individual to join us as Guest Relations Executives! **Responsibilities**: Work closely with the managers in front desk operations management Answer calls, note down booking reservations and update accordingly Coordinate private events for large group reservations Ensure prompt and polite service in greeting guests...


  • Singapore Marriott International Full time $40,000 - $60,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their...


  • Singapore Peoplebank Full time

    **Guest Relations Executive (Permanent)** Shift Work, working on weekends and PH required Location: Central - Handle guest check-in including the processing of their reservations and rooming at the unit level. - Handle all guest requests during their stay. - Handle all front desk cashiering duties. - Handle all leasing activities including the conduct of...