Guest Relations Agent

**What’s the job?** Guest Services Agents (GSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...

Roles & ResponsibilitiesResponsibilities:Call CentreAnswer and handle incoming calls professionally, transferring calls to the appropriate departments as needed. Provide accurate information on hotel services, facilities, and promotions. Take messages for guests and ensure timely delivery. Manage and schedule wake-up calls accurately. Address guest...

POSITION SUMMARYOrganize, confirm,process, and conduct all guest check-ins/check-outs, roomreservations, requests, changes, and cancellations. Secure payment;verify and adjust billing. Activate and file room keys. Process allguest requests and relay messages. Print contingency lists to havea record of all guests in case of emergency. Identify and explainroom...

**Job Summary**: We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests. **Responsibilities**: - Address guest inquiries and...

**Company Description** Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting...

Roles & ResponsibilitiesJob Description - ServerWe are looking for a vibrant energetic Guest Service Agent (GSA) who best represents the Coriander Leaf brand and fits into the restaurant team. Guest service is a vital part of a GSA's responsibility to manage guest's expectations to the fullest. GSA responsibilities include:ResponsibilitiesProvide ...

Job Highlights Duty Meal Birthday Off Flexi Benefit Insurance Coverage Learning and Development Opportunities Special Employee rate at all IHG Hotels worldwideWhat’s the job?Guest Service Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer...

What's the job? The Guest Service Agent is the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced staff in...

Role OverviewThe Reservations Agent is an integral part of our Front Office team at Mercure Singapore Bugis. In this role, you will be responsible for handling telephone enquiries, accepting reservations and inputting them in the computer system.About the JobYou will report directly to the Assistant Reservations Manager and work closely with Front Office and...

Roles & ResponsibilitiesJoin Our Team at MYMCA's Hospitality DepartmentAre you passionate about delivering exceptional service and creating memorable experiences?At MYMCA, our Hospitality Department is committed to excellence, ensuring seamless operations and outstanding guest experiences.We are looking for a friendly and service-oriented Guest Service Agent...

**What’s the job?**: Guest Service Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Crafting experiences is what drives us at Tipsy Collective, we do so with carefully curated elements through Live Entertainment, Gourmet Food and Premium Drinks. More importantly, each...

Responsibilities: - Warmly greet and welcome arriving and departing guests with a smile. - Assist guests with check-in and check-out processes, ensuring efficiency and accuracy. - Enroll guests into hotel rewards program. - Provide detailed information about the hotel and the local community. - Address and resolve guest issues and concerns in a timely and...

Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to:Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication...

**Job Highlights**: - Duty meal provided - Uniform and laundry services - Discounted rates at all 5000+ IHG hotels worldwide **Job Description**: Senior Guest Service Agent (SGSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide...

**Singapore*** **Pan Pacific Serviced Suites Beach Road, Singapore*** **Rooms*** **Job Grade**: Pan Pacific DISCOVERY is part of GHA DISCOVERY, a global collection of hotels, resorts and palaces. Discover 100+ unique locations worldwide. Enjoy 800+ unexpected ways of celebrating life. Once you become a member, you will join a unique community of...

Guest Services Officer/Agent plays a primary role in sculpting a positive arrival and departure experience for all guests. Reception tasks and duties of a Guest Services Officer/Agent extend from check-ins, check-outs, cashiering and preparing daily reports. Guest Service Officer/Agent performs their daily duties and tasks to the highest standards at all...

Your moment to Rise to New Heights with us at The Westin Singapore! Join us as a Guest Services Agent today: - Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. - Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. - Communicate...

Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for our Heavenly Spa, you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to...

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...