Retail Executive

1 day ago


Singapore Outdoor Venture Pte Ltd Full time

Location:
Various Locations in Singapore
Job Type:
Full-Time
About Us:
Founded in 2005, Outdoor Venture is a leading distributor and retailer of premium sports and outdoor apparel, footwear, and accessories. We pride ourselves on representing the most authentic and innovative products, establishing ourselves as a leader in the industry. With a deep passion for running and exploration, our retail concepts have become a trusted name for those who value excitement and a commitment to excellence.
Role Overview:
We are seeking a dynamic and experienced Retail Executive to oversee our retail operations, providing leadership and guidance to our Store Managers and Store In-Charge. You will be responsible for driving retail revenue, from forecasting to reporting and gap analysis, ensuring that our operations are seamless and efficient. This role focuses on enhancing sales productivity, staff training, and recruitment to keep our stores operating at peak efficiency.
Key Responsibilities:
Lead the retail team in efficient sales and operational planning.
Monitor and analyse sales data to identify trends, gaps, and opportunities for improvement.
Develop and implement effective training programs for retail staff to enhance product knowledge, customer service, and sales techniques.
Drive recruitment efforts to ensure all retail positions are filled with skilled and motivated employees.
Manage manpower and operational planning to ensure smooth management and staff productivity.
Conduct regular performance reviews and provide feedback to staff to drive continuous improvement.
Provide ongoing coaching and support to Store Managers and retail staff to enhance their performance.
Oversee inventory management to optimise stock levels and minimise discrepancies.
Address and resolve customer-escalated complaints.
Stay informed on industry trends, competitor activities, and market developments to keep the retail team competitive.
Conduct monthly and weekly shop audits.
Manage store opening and closing efforts, coordinating with all internal and external parties.
Oversee event setup, tear down, stock movements, and promotions. Collaborate with the marketing team to execute promotional activities that drive sales.
Handle administration, operations reporting, and other ad-hoc duties as assigned.
What We’re Looking For:
Diploma or Degree in Business, Hospitality and Tourism, or Marketing.
At least 5 years of experience in retail management.
Honest, mature thinker with strong analytical skills.
Proven leadership and people management abilities.
Excellent conflict resolution skills.
Strong communication and interpersonal skills.
Effective planning and problem-solving capabilities.
Ability to work independently and as part of a team.
Why Join Us?
Competitive Salary:
Attractive salary with performance-based incentives and annual increments.
Benefits:
Medical coverage, transport & mobile reimbursement, wellness perks, and race fee sponsorships.
Employee Discounts:
Exclusive access to discounts on a wide range of sports, lifestyle, and outdoor products, plus product sponsorships.
Career Growth:
Opportunities for career growth and development.
Culture:
Be part of a passionate, supportive team that shares a love for sports and outdoor activities.
Training:
Comprehensive training and support to help you succeed in your role.
How to Apply:
If you’re passionate about retail management and have the skills to lead a team to success, we’d love to hear from you Please send your resume by clicking on the APPLY NOW button.
We are an equal opportunity employer and welcome applications from all qualified candidates.
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