Retail Executive
6 days ago
Customer Service and Sales
- Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
- Ensure that Shilla’s selling standard and service step is used in every customer interaction
- Welcome every customer and elevate customer service through sharing of solid product knowledge and expertise
- Engage and capitalize in upselling, cross selling and multiple selling for all product categories
- Drive and achieve individual sales target on a monthly basis in a teamwork environment
Stock Management
- Properly receive, display, and store merchandise according to company guidelines
- Completely understand and undertake the inter store transfer of merchandise according to company guidelines
- Understand the stock level of different categories and promote accordingly
Store Maintenance
- Maintain a safe and clean store environment and implement daily housekeepingduties, abide to all operational procedures
Store Operations
- Operate the POS cash register and handle various mode of payment
- Perform other duties as assigned by team leaders & superiors
- Provide customer feedback on products
- Any other duties as per assigned
Leadership
- Making decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
Tell employers what skills you have
Product Knowledge
Store Operations
Sales
Upselling
Leadership
Aftersales
Customer Experience
Customer Interaction
Housekeeping
Inventory
Retail Sales
Selling
Customerfocused
Cross Selling
Cashiering
Customer Service
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