Help Desk Technical Specialist

2 days ago

Singapore beBeeSupport Full time

Job Title: Help Desk Support Officer

We are seeking a skilled and experienced Help Desk Support Officer to join our team. The successful candidate will be responsible for providing technical assistance and support to employees, ensuring that all IT-related issues are resolved efficiently and effectively.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. They will also be proficient in operating systems, including Windows and MacOS, and have experience with hardware and ticketing systems.

  • Provide technical assistance and support to employees via phone, email, and in-person.
  • Resolve IT-related issues in a timely and efficient manner.
  • Collaborate with other teams to ensure seamless service delivery.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • A strong background in IT support and customer service.
  • Excellent communication and problem-solving skills.
  • Proficiency in operating systems, including Windows and MacOS.
  • Experience with hardware and ticketing systems.

Benefits:

This is an excellent opportunity to develop your skills and expertise in a dynamic and supportive environment. As a Help Desk Support Officer, you will have the chance to make a real difference in the lives of our employees and contribute to the success of our organization.

What We Offer:

We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.

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