Help Desk Specialist

2 days ago


Singapore beBeeSpecialist Full time

Job Title: Help Desk Specialist

As a skilled Help Desk Specialist , you will provide technical assistance to clients in installing, configuring, and troubleshooting computer systems, mobile devices, and other tech products.

Key Responsibilities:

  • Installation, configuration, and troubleshooting of computer hardware and software.
  • Liaise with vendors on new IT purchases and implementations.
  • Provide excellent problem-solving and communication skills to resolve client issues.
  • Manage and maintain tracking systems, wiring, and asset tracking.
  • Collaborate with the team to ensure reliability and critical thinking in resolving technical issues.

Requirements:

  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, or IT Help Desk Technician.
  • Good understanding of computer systems, mobile devices, mobile applications, and other tech products.
  • Knowledge in network system security.
  • Excellent problem-solving and communication skills.


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