Current jobs related to Help Desk Specialist - Singapore - beBeeCustomerService

  • Help Desk Specialist

    1 week ago

    Singapore beBeeSpecialist Full time

    Job Title: Help Desk Specialist As a skilled Help Desk Specialist , you will provide technical assistance to clients in installing, configuring, and troubleshooting computer systems, mobile devices, and other tech products. Key Responsibilities: Installation, configuration, and troubleshooting of computer hardware and software. Liaise with vendors on...

  • Help Desk Specialist

    2 weeks ago

    Singapore beBeeSpecialist Full time $40,000 - $80,000

    Job Title: Help Desk SpecialistAs a skilled Help Desk Specialist, you will provide technical assistance to clients in installing, configuring, and troubleshooting computer systems, mobile devices, and other tech products.Key Responsibilities:Installation, configuration, and troubleshooting of computer hardware and software.Liaise with vendors on new IT...

  • Help Desk Specialist

    2 weeks ago

    Singapore beBeeCustomerService Full time $3,000 - $4,500

    Job Title: Help Desk Specialist Are you a problem-solver with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch customer service? We are seeking a highly skilled Help Desk Specialist to join our team. About the Role As a Help Desk Specialist, you will be responsible for responding to customer...

  • Help Desk Specialist

    1 week ago

    Singapore beBeeCustomer Full time $1,500 - $1,800

    Job SummaryWe are seeking a highly skilled Help Desk Specialist to provide exceptional customer service to our clients via phone, email, and in-person interactions.

  • Help Desk Specialist

    2 weeks ago

    Singapore beBeeTechnical Full time

    Job Overview: We are seeking a Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to end-users. Key Responsibilities: Receive, prioritize, document, and actively resolve end-user help requests Escalate incidents when necessary to maintain customer satisfaction and...

  • Help Desk Specialist

    2 weeks ago

    Singapore beBeeIT Full time $40,000 - $60,000

    We are seeking a detail-oriented Help Desk Specialist to provide technical assistance, maintain IT systems, and ensure smooth daily operations for our staff and clients.Key ResponsibilitiesProvide first-line technical support via phone, email, or in person.Troubleshoot hardware, software, and network issues.Install, configure, and maintain IT equipment and...

  • Help Desk Specialist

    1 week ago

    Singapore beBeeSupport Full time $3,300

    Job DescriptionWe are seeking a Help Desk Specialist to join our team. The successful candidate will be responsible for managing our corporate hotline and email address, providing daily support to our clients.Key ResponsibilitiesManage corporate hotline and email address (answer calls and respond to emails).Provide daily support to our clients.BenefitsThis...

  • Help Desk Specialist

    1 week ago

    Singapore beBeeDesktop Full time $54,000 - $72,000

    Help Desk SpecialistWe are seeking a highly skilled professional to provide exceptional customer service and technical support for end-users.Key Responsibilities:Deliver top-notch customer service and technical assistance via various communication channels.Support desktops, laptops, printers, scanners, and other hardware components.Install, re-install,...

  • Help Desk Specialist

    1 week ago

    Singapore beBeeCustomerService Full time $40,000 - $60,000

    Job Description">As a Help Desk Specialist, you will be responsible for delivering exceptional customer service and support.You will respond to customer inquiries via phone or email and provide follow-up on their concerns.Process customer requests promptly and accurately, including managing Purchase orders.Support clients with AOG requirements and handle...

  • Help Desk Director

    1 week ago

    Singapore beBeeLeadership Full time

    **Job Title:** Help Desk Director We are seeking a highly skilled and experienced leader to manage our help desk team. As a Help Desk Director, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring that all support queries are handled efficiently. Manage the day-to-day operations of the help desk,...

Help Desk Specialist

3 weeks ago

Singapore beBeeCustomerService Full time $24,000 - $36,000

Job Title: Help Desk Specialist

Overview:

This role involves providing first-call resolution to users contacting the hotline, advising on issues.

  • Provide technical assistance to users via phone, email, or chat platforms.
  • Liaise with other support teams to resolve requests/issues in a timely manner.
  • Maintain accurate records of all incidents and ensure proper documentation, notification, escalation, tracking, and follow-up.
Required Skills and Qualifications:

To succeed in this role, you should have strong communication skills and customer service orientation. You should also be able to work in shifts, including weekends and public holidays.

  • Minimum educational qualification: O Level or equivalent.
  • Ability to maintain professionalism while handling inquiries from the public, including managing high-stress situations.
Benefits:

As a Help Desk Specialist, you can expect:

  • Location: Suntec
  • Working hours: 44 hours per week, 5.5 days
  • Rotational shifts: multiple timing options available
  • Public holiday allowance: $100 per scheduled PH worked
How to Apply:

Interested applicants should submit their updated resume by clicking on the