Help Desk Specialist

7 days ago

Singapore beBeeDesktop Full time $54,000 - $72,000
Help Desk Specialist

We are seeking a highly skilled professional to provide exceptional customer service and technical support for end-users.

Key Responsibilities:
  • Deliver top-notch customer service and technical assistance via various communication channels.
  • Support desktops, laptops, printers, scanners, and other hardware components.
  • Install, re-install, troubleshoot, and reconfigure Microsoft Windows and Microsoft applications.
  • Resolve complex issues independently and with minimal supervision.
  • Stay up-to-date with the latest technology trends and best practices in ITIL and customer service.
Requirements:
  • Background in IT or at least one year of relevant working experience.
Preferred Skills:
  • Technical troubleshooting
  • Hardware maintenance
  • Operating Systems management
  • Software installation and configuration
  • Customer service and relations
  • Teamwork and collaboration

The ideal candidate will possess excellent problem-solving skills, strong communication abilities, and a passion for staying current with emerging technologies.

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