Assistant Manager, Technology Business Partner

3 days ago


Singapore Country Foods Pte Ltd Full time

Assistant Manager, Technology Business Partner (Cargo)
Company:
SATS
Contract Type:
Permanent
Working Hours:
8:30 AM - 5:30 PM
Function:
IT/Computer - Network/System/Database Admin
Location:
Airfreight Terminals, 30 Airline Road, Singapore 819830
About SATS – Feed and Connect Communities
SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
Fulfilling our purpose to feed and connect communities, SATS delights customers in over 210 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit
KEY RESPONSIBILITIES
Support the Business Unit’s Operations team by providing deep technical expertise in sourcing for technology solutions to meet the strategic and operational needs of the Business Unit.
Drive change and innovation for both internal and external stakeholders.
Coordinate with internal and external stakeholders to translate operational requirements to system specifications.
Oversee and support technology implementation and ensure alignment to internal and external standards, policies and strategy.
Liaise closely with operations team and external vendors in project implementation, application testing, supporting application patches and upgrades.
Provide consultation in identifying technology risks and mitigation actions.
Ensure technology projects are delivered within schedule and budget.
Manage System Development Life Cycle (SDLC) of systems including RFP or RFQ, evaluation, management papers for approval and contract finalization.
Provide oversight on systems support and maintenance to maintain the SLA uptime of the Business Units’ systems and applications.
Manage internal and external stakeholders, ensuring timely and effective communication to address and resolve conflicts.
Support the Business Unit in technology solutioning for external tender bids.
KEY REQUIREMENTS
Certified Business Analyst, PMP, CITPM or equivalent certifications.
LEAN, Six-Sigma, Business Process Improvement/Re-engineering, process mappings.
Prior experience in software engineering development.
Prior experience in technology innovation and business transformation.
Prior experience in Artificial Intelligence or Robotics systems deployment.
Prior experience in software quality assurance.
Prior experience in Aviation and Gateway Ground Handling industry.
Prior experience in remote sensors, IoT, Video Analytics, Intrusion Detection and/or Access Control systems.
Hands-on experience managing sizeable technology-related projects for a duration of at least 12 months.
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