
Banking Call Centre Customer Service
2 weeks ago
(Shortlisted Candidates Will Be Working For The Banking Sector Client):
- Interested Candidates Please Apply Directly or Reach Out To Our Recruiters (Law Bing Yee - | EA License No. 24C2333 EA Personnel No. R )
Shift Timings (Choose 1 Option):
Option #1: Weekends Shift
Working Hours : 5 working days, 1 rest day and 1 off day per week
42.5 hours per week
Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
Rest Day and Off Day : Scheduled by Client (2 non-consecutive off-days per week, example: 1 weekday & 1 weekend depending on work schedule)
Or otherwise advised by the Client
Option #2: AM & PM Shifts + Weekends / Night (Example of work schedule)
- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm
- Week 2: Mon pm/Tues pm/Wed OFF/Thurs pm/Fri pm/Sat pm/Sun OFF
- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am
- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF
Job Description (Non-Sales Role)
Inbound call handling for
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