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Customer Service Officer

3 weeks ago

Singapore NSEARCH GLOBAL PTE. LTD. Full time

Our client, one of world’s largest financial services institutions is looking for:
**Customer Service Officer**

**Responsibilities**:

- Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service, solicit customers’ feedback and identify problem trends for improvement actions

**Requirements**:

- Degree/Diploma holder, with experience in relevant customer facing / banking experience role
- Good listening and communication skills with confidence in speaking to corporate clients
- Meticulous, resourceful, multi-tasking skills
- Proficient in MS Office-
EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454