Banking Call Centre Representative

Job Opportunity in Banking Call CentreAbout the Role:We are seeking a skilled and customer-focused individual to join our team as a banking call centre representative.The ideal candidate will have excellent communication skills, be able to understand customer needs and provide tailored solutions.Able to identify opportunities to enhance customer experience...

Job Role: Customer Service RepresentativeRole Overview:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound calls from customers regarding banking services.Your primary objective will be to provide accurate and timely responses to customer...

**Job Title:** Banking Call Centre Customer Service RepresentativeIn today's fast-paced banking environment, our team is seeking a highly motivated and customer-focused individual to join our call centre as a Customer Service Representative.This is an excellent opportunity for those who are passionate about delivering exceptional customer experiences and...

Call Centre Representative Opportunity We are seeking a skilled professional to fill the role of Call Centre Representative. The successful candidate will be responsible for providing exceptional customer service and support via phone calls. The ideal candidate will possess excellent communication skills, the ability to work independently and as part of...

**Position: Call Centre Officer** **Working shift**: - 1st shift: Starts at 7am, ends at 4pm. - Last shift: Starts at 4pm ends at 1am. There’s also a 30mins interval of different starting time after 8am. (8.30, 9am, 9.30am so on..) - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services...

**Responsibilities**: - Maintain the knowledge database of the eBanking Call Centre. Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner. - Act as Subject Matter Expert for a specific focus area e.g. Authentication,...

Job SummaryAs a highly motivated Call Centre Executive, you will be responsible for handling inbound calls, fulfilling customer inquiries, and ensuring compliance with company standards.Key Responsibilities:Answer customer calls regarding UOB Accounts servicing, campaigns, products enquiries, and helpdesk enquiries;Resolve customer issues and follow through...

Preferably with Customer Service experience in banking/financial call centre environment. - Interact with internal & external customers to answer customers queries related to Corporate Banking products. - Maintaining a positive, empathetic, and professional attitude toward customers. - Responding promptly to customer inquiries on general and transactional...

To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and complaint for all customers’ requests - To successfully cross-buy the bank products and services - To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs. - Flexibility in...

Job Title: Government Call Centre RepresentativeJob Description:We are seeking a skilled and professional individual to join our team as a Government Call Centre Representative. The successful candidate will be responsible for handling inbound and outbound customer calls, responding to inquiries, resolving complaints, and providing accurate...