IT Support Specialist

2 months ago


Singapur, Singapore Kingsmen Full time

About the Role

Kingsmen is seeking a skilled IT Support Specialist to join our team in Singapore. As an IT Support Specialist, you will be responsible for providing level 1 helpdesk support to all PC & MAC users, ensuring smooth on-boarding and off-boarding of end-users, and facilitating repair processes for IT hardware.

Key Responsibilities

  • Provide technical assistance to users via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer hardware, software, and peripherals
  • Collaborate with internal teams to resolve technical issues and improve IT systems
  • Perform routine maintenance tasks, such as software updates and hardware checks
  • Develop and maintain accurate documentation of IT procedures and policies

Requirements

  • Diploma in Information Technology or Computer Science
  • Minimum 1-2 years of relevant experience in a helpdesk environment
  • Strong knowledge of computer hardware, software, and networking fundamentals
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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