IT Support Specialist

3 days ago


Singapur, Singapore JK TECHNOLOGY PTE LTD Full time

Job Summary:

JK TECHNOLOGY PTE LTD is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide Level 1 support to the IT team, including troubleshooting and resolving technical issues.
  • Assist with Level 2 IT-related matters and work with vendors to resolve issues.
  • Maintain and repair IT peripherals, including backup and recovery procedures.
  • Set up and install or migrate IT peripherals as needed.
  • Relocate IT peripherals within the premises as required.
  • Troubleshoot hardware and software issues to ensure minimal downtime.
  • Administer user profiles and provide IT support for onboarding and offboarding of staff.
  • Install and configure software according to customer standards.

Requirements:

  • Minimum ITE or Diploma in IT or equivalent.
  • At least 1-2 years of working experience in the IT field.
  • User support experience is preferred.
  • Excellent customer service skills, good communication skills, team player, and ability to take initiative.
  • Able to work under pressure and in a fast-paced environment.

Working Hours: 9.00am - 5.00pm (Monday to Friday)



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