Technical Specialist
2 months ago
Job Title: Technical Specialist
About the Role
OPUS IT Services Pte Ltd is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for providing advanced technical and operations support to our clients across the island.
Key Responsibilities
- Provide technical support to clients, including server infrastructure deployment and migration projects.
- Manage small to large-scale server infrastructure deployment and migration projects.
- Gather and evaluate user requirements to define the scope of work for deployment services.
- Maintain and recommend account support plans for server infrastructure for public sector clients.
- Act as the first point of contact for clients in project implementation, escalations, and opportunities.
- Design, implement, and maintain IBM Power Systems.
- Perform IT solution deployment and maintenance of Document Archival/Management Systems.
- Experience in Linux/Unix system administration and scripting.
- Proficient in UNIX Korn Shell scripting, Perl, C/C++, Microsoft Visual Basic, Java, and 68HC11 Assembly Code.
- Familiar with IBM AIX UNIX, IBM PowerVM Virtualization, IBM PowerHA Cluster, IBM PowerSC, IBM SmartCloud, IBM System Director, and IBM VMControl.
- Familiar with MS Office Suite (Word/Excel/PowerPoint/Access/Project/Visio).
- Familiar with IBM Power System, IBM FLEX, IBM HMC, IBM FSM, IBM V7000 SAN Storage, and Brocade SAN Switch (TOR).
- Must be fluent in English (written and communication).
- Ability to work and solve problems independently.
- Willing to be on 24x7 Support roster and contactable.
- Working hours: Mon-Fri (9 am – 6 pm), 7x24 standby; Weekends and after office hours when required.
Desired Skills and Experience
The ideal candidate will have experience in server infrastructure deployment and migration, technical support, and IT solution deployment and maintenance. They will also have strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.
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