Technical Specialist

6 days ago


Singapur, Singapore COURTS SINGAPORE Full time

Job Title: Technical Specialist

Job Summary:

We are seeking a highly skilled Technical Specialist to join our team at Courts Singapore. As a Technical Specialist, you will be responsible for performing general administration duties, assisting merchandisers on S4-related campaigns, and providing technical support for mobile device repairs.

Key Responsibilities:

  • Perform general administration duties, including data entry and record-keeping.
  • Assist merchandisers on S4-related campaigns, including follow-up, POS, and product code creations.
  • Provide technical support for mobile device repairs, including diagnosis, troubleshooting, and repair.
  • Perform quality control and testing of repaired devices to ensure full functionality.
  • Resolve customer inquiries and provide estimates and quotes.
  • Ability to multi-task between repairs and customer service.

Requirements:

  • Proficient in MS Office and Excel.
  • Experience in handphone repair.
  • Basic computer hardware knowledge.
  • Up-to-date knowledge of various operating systems.
  • "O" Level/ ITE Nitec/ Diploma in related fields.
  • Minimum 1 year of working experience.
  • Ability to repair a variety of mobile devices (i.e. Android or Apple).

Personal Attributes:

  • Must be willing to work on weekends, public holidays, and retail hours.
  • Committed and able to work independently.
  • Customer service-oriented.
  • Attention to detail and show initiative.
  • Good interpersonal and communication skills.
  • Excellent time management skills and the ability to prioritize work.

About Us:

Courts Singapore is a leading retailer of electronics and home appliances. We are committed to providing excellent customer service and quality products.



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