Technical Specialist
4 days ago
About the Role
Courts Singapore is seeking a skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for performing general administration duties, assisting merchandisers with S4-related campaigns, and tracking sales data.
Key Responsibilities
- Diagnose and repair mobile devices, including troubleshooting and quality control
- Provide estimates and quotes for repairs
- Assist customers with inquiries and resolve issues
- Maintain and use repair tools and equipment
- Perform notebook repairs, including OS setup, software installations, and hardware upgrades
Requirements
- Proficient in MS Office and Excel
- Experience in handphone repair
- Basic computer hardware knowledge
- Up-to-date knowledge of various operating systems
- Relevant education and minimum 1 year of working experience
Personal Attributes
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Attention to detail and ability to prioritize tasks
- Commitment to providing excellent customer service
Working Hours
The successful candidate will be required to work weekends, public holidays, and retail hours.
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