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Technical Specialist

2 months ago

Singapur, Singapore COURTS SINGAPORE Full time

About the Role

Courts Singapore is seeking a skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for performing general administration duties, assisting merchandisers with S4-related campaigns, and tracking sales data.

Key Responsibilities

  • Diagnose and repair mobile devices, including troubleshooting and quality control
  • Provide estimates and quotes for repairs
  • Assist customers with inquiries and resolve issues
  • Maintain and use repair tools and equipment
  • Perform notebook repairs, including OS setup, software installations, and hardware upgrades

Requirements

  • Proficient in MS Office and Excel
  • Experience in handphone repair
  • Basic computer hardware knowledge
  • Up-to-date knowledge of various operating systems
  • Relevant education and minimum 1 year of working experience

Personal Attributes

  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to prioritize tasks
  • Commitment to providing excellent customer service

Working Hours

The successful candidate will be required to work weekends, public holidays, and retail hours.