Mainframe Technical Specialist

2 weeks ago


Singapur, Singapore NTT Data Singapore Full time
Mainframe Production Support Technical Specialist

We are seeking a highly skilled Mainframe Production Support Technical Specialist to join our team at NTT Data Singapore. The successful candidate will be responsible for managing day-to-day issues, working closely with end users, development staff, and infrastructure teams to resolve incidents and mitigate outages.

Key Responsibilities:
  • Perform in-depth analysis of production problems, identify root causes, and recommend solutions to resolve application malfunctions and prevent recurrence.
  • Ensure all incidents and changes are progressed efficiently and effectively to meet application service levels.
  • Help identify, coordinate, and implement initiatives that promote efficiency and optimization of daily processes.
  • Proactively identify opportunities to improve system efficiency and/or availability.
Requirements:
  • At least 8 years of Mainframe experience.
  • At least 5 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
  • Cards and payments domain knowledge.
  • Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
  • Expert knowledge and use of Mainframe tools such as Endevor, File-Aid, Control-M.
  • Prior application or production support experience is a plus.

This is a fantastic opportunity for a skilled Mainframe professional to join our team and contribute to the success of our organization.



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