Mainframe Production Support Technical Specialist
2 months ago
- Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages.
- Perform in-depth analysis of production problems, identifies root causes and recommends solutions to resolve application malfunctions and prevent recurrence.
- Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels.
- Help in identifying, coordinating, and implementing initiatives/projects that promotes efficiency and optimization of daily processes.
- Proactively identify opportunities to improve system efficiency and/or availability.
- At least 8 years of Mainframe experience.
- At least 5 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
- Cards and payments domain Knowledge.
- Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
- Expert knowledge and use of Mainframe tools such as; Endevor, File-Aid, Control-M.
- Prior application or production support experience is a plus.
-
Mainframe Technical Specialist
1 month ago
Singapur, Singapore NTT Data Singapore Full timeMainframe Production Support Technical SpecialistWe are seeking a highly skilled Mainframe Production Support Technical Specialist to join our team at NTT Data Singapore. The successful candidate will be responsible for managing day-to-day issues, working closely with end users, development staff, and infrastructure teams to resolve incidents and mitigate...
-
Senior Mainframe Application Support Analyst
1 month ago
Singapur, Singapore 11112 Citibank, N.A. Singapore Full timeJob Title: Senior Mainframe Application Support AnalystCiti Singapore is seeking an experienced Senior Mainframe Application Support Analyst to join their Security Services - Production Support Department. As a key member of the team, you will be responsible for providing technical and business support for users of Citi Applications, ensuring perfect 24/7...
-
Senior Production Support Specialist
4 weeks ago
Singapur, Singapore United Overseas Bank Full timeAbout the RoleWe are seeking a skilled Senior Production Support Specialist to join our team at United Overseas Bank. As a key member of our Group Technology and Operations department, you will be responsible for providing technical support and resolving production issues in a timely and efficient manner.Key ResponsibilitiesParticipate in incident...
-
IT Production Support Specialist
4 weeks ago
Singapur, Singapore Encora Inc. Full timeIT Production Support SpecialistThe IT Production Support Specialist is responsible for ensuring the smooth operation of applications in production. This involves investigating production issues, responding to users with feasible workarounds, and closely following up on issue resolution. The specialist must also clarify user queries, ensure system...
-
AVP - Application Support - Mainframe (Hybrid)
5 months ago
Singapur, Singapore 11112 Citibank, N.A. Singapore Full timeRole Overview: Citi Singapore is seeking an experienced Application Support Senior Analyst within their Security Services - Production Support Department. You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications. In addition, you will also partner with Level3 Support team,...
-
Technical Support Product Specialist
6 months ago
Singapur, Singapore PRISM+ Full timeWe are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system...
-
Mainframe Systems Engineer
1 month ago
Singapur, Singapore DBS Bank Full timeJob OverviewDBS Bank is seeking a highly skilled Mainframe Systems Engineer to join our Technology and Operations team. As a key member of our infrastructure team, you will be responsible for providing technical support for our mainframe infrastructure, ensuring the stability and security of our systems.Key Responsibilities:Provide technical support for...
-
Singapur, Singapore DBS Bank Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
-
Technical Support Specialist
1 month ago
Singapur, Singapore PRISM+ Full timeTechnical Support Product SpecialistWe are seeking a highly skilled Technical Support Product Specialist to join our team at PRISM+.As a Technical Support Product Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their products are functioning optimally.Key Responsibilities:Conduct thorough product...
-
Singapur, Singapore DBS Bank Full timeJob SummaryDBS Bank is seeking a highly skilled and experienced professional to lead our Mainframe Technology Infrastructure team. As the Head of Mainframe Technology and Infrastructure Services, you will be responsible for the implementation and operation of Mainframe technology infrastructures, including incident management, service monitoring, storage,...
-
Mainframe Systems Programmer, Technology Expert
4 weeks ago
Singapur, Singapore DBS Bank Full timeJob SummaryDBS Bank is seeking a highly skilled Mainframe Systems Programmer to join our Technology team. As a key member of our team, you will be responsible for designing, implementing, and maintaining complex mainframe systems.Key ResponsibilitiesInstall, configure, and upgrade z/OS and subsystems using SMP/EMonitor system performance and perform system...
-
Technical Support Specialist
4 weeks ago
Singapur, Singapore Datadog Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, and screen sharing tools.Key Responsibilities:Engage with...
-
Singapur, Singapore DBS Bank Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
-
VP, Technical Delivery Manager
6 months ago
Singapur, Singapore United Overseas Bank Full timeVP, Technical Delivery Manager (Mainframe), Cards Technology (PROCO) Posting Date: 28-May-2023 Location: Alexandra Road, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Technical Support Specialist
1 month ago
Singapur, Singapore DSM Full timeJob Title: Technical Support SpecialistAt DSM, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will play a crucial role in providing exceptional technical support to our customers, sales teams, and customer service groups.Key Responsibilities:Provide technical support to customers, sales...
-
Mainframe Systems Analyst
2 weeks ago
Singapur, Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesSystem Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA,...
-
Senior Technical Support Specialist
3 weeks ago
Singapur, Singapore PRISM+ Full timeWe are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product...
-
Technical Support Specialist
4 weeks ago
Singapur, Singapore Amazon Web Services Singapore Private Limited Full timeAbout the RoleAmazon Web Services Singapore Private Limited is seeking a highly skilled Technical Support Specialist to join our AWS Marketplace team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our cloud-based services.Key Responsibilities- Provide...
-
Production Support Specialist
4 weeks ago
Singapur, Singapore Unison Consulting Pte Ltd Full timeJob DescriptionAs a Production Support Specialist at Unison Consulting Pte Ltd, you will be responsible for supporting the production system, performing enhancements, and developing new changes. You will work closely with the Core Application Team and other IT sections to ensure efficient coordination and collaboration.Key Responsibilities:Support the...
-
Production Support Specialist
1 month ago
Singapur, Singapore Virtusa Full timeProduction Support RoleVirtusa is seeking a skilled Production Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical support for our Java and .NET applications.Key Responsibilities:Provide technical support for Java and .NET applications in both Unix and Windows operating...