Mainframe Production Support Technical Specialist

2 months ago


Singapur, Singapore NTT Data Singapore Full time
  • Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages.
  • Perform in-depth analysis of production problems, identifies root causes and recommends solutions to resolve application malfunctions and prevent recurrence.
  • Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels.
  • Help in identifying, coordinating, and implementing initiatives/projects that promotes efficiency and optimization of daily processes.
  • Proactively identify opportunities to improve system efficiency and/or availability.
  • At least 8 years of Mainframe experience.
  • At least 5 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
  • Cards and payments domain Knowledge.
  • Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
  • Expert knowledge and use of Mainframe tools such as; Endevor, File-Aid, Control-M.
  • Prior application or production support experience is a plus.


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