Salesforce Technical Specialist
4 weeks ago
Job Summary:
Rapsys Technologies Pte Ltd. is seeking a skilled Salesforce Technical Specialist to join our team. As a Salesforce Technical Specialist, you will be responsible for participating in strategic and tactical planning discussions to continuously improve the Salesforce platform. You will also be involved in integration designs and developments, configuring and maintaining the functional objects of Sales & Service Cloud, and creating and managing workflow rules, data validations, triggers, and object customizations where required/appropriate.
Key Responsibilities:
• Participate in strategic and tactical planning discussions to continuously improve the Salesforce platform
• Participate in integration designs and developments
• Configure and maintain the functional objects of Sales & Service Cloud
• Create and manage workflow rules, data validations, triggers, and object customizations where required/appropriate
• Create and maintain reports and dashboards
• Customize Object fields, page layouts, record types, searching, list views, etc., (which may include, where appropriate, using Lightning, Visualforce and/or Apex)
• Manage operational requests and assist in the escalated resolution of support issues, working with diverse user groups when required
• Create and maintain system interface diagrams, functional designs, and technical specifications
• Proactively identify production risks and create actionable mitigation plans
• Participate in the Agile development process where applicable/appropriate
Requirements:
• Minimum 2-4 years' experience in Salesforce Administration with Force.com (Apex classes, triggers and Visual force) implementation experience
• Lightning components development experience is preferred
• Communities experience and Marketing Cloud knowledge is an added advantage
• Deep understanding of Salesforce.com technical requirements, system configuration, user requirements and all related policies and procedures
• Experience working with workflows and triggers to automate tasks
• Experience in writing Apex Classes, triggers and Visualforce pages
• Ability to work/meet deadlines
• Excellent verbal and written skills
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