Device Support Specialist
2 months ago
Job Overview
OPUS IT Services Pte Ltd is seeking a skilled Device Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support services for our computing devices.
Key Responsibilities
- Perform asset management of infrastructure and computing devices
- Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance
- Work with third-party vendors to ensure seamless device operations
- Train and coach users on device usage and best practices
- Meet deadlines and deliver high-quality results
- Assist with helpdesk duties and backup Team Leader for Windows Server patching and reporting
Requirements
- Technical skills and experience supporting computing devices
- Proficiency in Windows, iOS, and Android platforms
- At least a recognized Nitec in IT
- Minimum 3 years of related experience
- Professional competencies, including:
- Ability to work independently
- Excellent communication skills
- Pro-activeness and initiative
- Ability to multitask
- Strong problem-solving skills
- Customer service focus
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