Device Support Specialist

2 months ago


Singapur, Singapore OPUS IT Services Pte Ltd Full time

Job Overview

OPUS IT Services Pte Ltd is seeking a skilled Device Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support services for our computing devices.

Key Responsibilities

  • Perform asset management of infrastructure and computing devices
  • Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance
  • Work with third-party vendors to ensure seamless device operations
  • Train and coach users on device usage and best practices
  • Meet deadlines and deliver high-quality results
  • Assist with helpdesk duties and backup Team Leader for Windows Server patching and reporting

Requirements

  • Technical skills and experience supporting computing devices
  • Proficiency in Windows, iOS, and Android platforms
  • At least a recognized Nitec in IT
  • Minimum 3 years of related experience
  • Professional competencies, including:
    • Ability to work independently
    • Excellent communication skills
    • Pro-activeness and initiative
    • Ability to multitask
    • Strong problem-solving skills
    • Customer service focus


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