Technical Specialist

2 weeks ago


Singapur, Singapore COURTS SINGAPORE Full time

Job Title: Technical Specialist

About the Role:

We are seeking a skilled Technical Specialist to join our team at Courts Singapore. As a Technical Specialist, you will be responsible for performing general administration duties, assisting merchandisers with S4-related campaigns, and conducting weekly sales tracking and analysis.

Key Responsibilities:

  • Diagnose and repair mobile devices, including troubleshooting and quality control
  • Provide estimates and quotes for repairs
  • Assist customers with inquiries and resolve issues
  • Maintain and use repair tools and equipment
  • Perform OS setup and software installations on notebooks
  • Upgrade RAM, replace screens, keyboards, and batteries on notebooks
  • Assess and fix water damage on notebook motherboards

Requirements:

  • Proficient in MS Office and Excel
  • Experience in handphone repair
  • Basic computer hardware knowledge
  • Up-to-date knowledge of various operating systems
  • Minimum 1 year of working experience
  • Ability to repair a variety of mobile devices

Personal Attributes:

  • Willingness to work on weekends, public holidays, and retail hours
  • Commitment to working independently and as part of a team
  • Excellent customer service skills
  • Attention to detail and ability to prioritize work
  • Good interpersonal and communication skills

About Us:

Courts Singapore is a leading retailer of consumer electronics and home appliances. We are committed to providing excellent customer service and supporting our customers with expert technical knowledge.



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