Technical Support Specialist
2 months ago
We are seeking a skilled Technical Support Product Specialist to join our team at PRISM+.
Key Responsibilities:
- Conduct thorough product testing and evaluation to ensure quality and performance.
- Provide exceptional technical support, advice, and solutions to consumers and businesses.
- Diagnose and troubleshoot technical issues at customer sites.
- Record and update test reports and service reports in a timely manner.
- Perform in-house repair and maintenance of exchanged TVs.
- Support warehouse disposal activities.
Requirements:
- Minimum 3 years of experience as an onsite TV Technician or relevant experience.
- Singapore Class 3 driving license.
- Willingness to perform overtime work when required.
- Possess at least Primary/Secondary School/O Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics, or equivalent.
Benefits:
- Annual Increment.
- Performance Bonus.
- Medical Benefits.
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