Technical Specialist

3 weeks ago


Singapur, Singapore COURTS SINGAPORE Full time

Job Title: Technical Specialist

Job Summary:

We are seeking a highly skilled Technical Specialist to join our team at Courts Singapore. As a Technical Specialist, you will be responsible for performing general administration duties, assisting merchandisers on S4-related campaigns, and providing technical support for mobile device repairs.

Key Responsibilities:

  • Perform general administration duties
  • Assist merchandisers on S4-related campaigns
  • Provide technical support for mobile device repairs
  • Diagnose, troubleshoot, and repair mobile devices
  • Quality control and testing of repaired devices
  • Resolve customer inquiries
  • Maintain and use repair tools and equipment
  • Provide estimates and quotes
  • Ability to multi-task between repairs and customer service

Requirements:

  • Proficient in MS Office and Excel
  • Experience in handphone repair
  • Basic computer hardware knowledge
  • Up-to-date knowledge of various operating systems
  • O Level/ITE Nitec/Diploma in related fields
  • Minimum 1 year of working experience
  • Ability to repair a variety of mobile devices

Personal Attributes:

  • Willingness to work on weekends, public holidays, and retail hours
  • Committed and able to work independently
  • Customer service-oriented
  • Attention to detail and initiative
  • Good interpersonal and communication skills
  • Excellent time management skills and ability to prioritize work

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