Desktop Support Specialist
1 month ago
Join Société Générale Assurances as a Desktop Support Specialist and take on a challenging role that requires strong technical skills and excellent communication abilities.
About the RoleWe are seeking a highly motivated and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring that our IT systems are running smoothly.
Key Responsibilities- Provide technical support to employees via phone, email, and in-person
- Troubleshoot hardware and software issues, including desktops, laptops, printers, and other IT equipment
- Install, configure, and maintain software and hardware
- Document and track technical issues and resolutions
- Collaborate with other teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
- Diploma or degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in technical support or a related field
- Strong knowledge of Microsoft Windows, Apple/Mac products, and handheld devices
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.
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