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Desktop Support Specialist

3 months ago

Singapur, Singapore Société Générale Assurances Full time
Job Title: Desktop Support Specialist

Join Société Générale Assurances as a Desktop Support Specialist and take on a challenging role that requires strong technical skills and excellent communication abilities.

About the Role

We are seeking a highly motivated and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring that our IT systems are running smoothly.

Key Responsibilities
  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot hardware and software issues, including desktops, laptops, printers, and other IT equipment
  • Install, configure, and maintain software and hardware
  • Document and track technical issues and resolutions
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Diploma or degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in technical support or a related field
  • Strong knowledge of Microsoft Windows, Apple/Mac products, and handheld devices
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.