Desktop Support Engineer
2 weeks ago
Position : Desktop Support Engineer
Experience : 1-3Years
Salary : depends upon experience
Location : Singapore
Job Description
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We are seeking a skilled Desktop Support Engineer to provide technical assistance to our clients. The ideal candidate will be responsible for resolving desktop and laptop issues, installing and configuring hardware and software, and ensuring the smooth operation of our clients' computer systems. The Desktop Support Engineer will also be involved in troubleshooting network connectivity issues and providing support for various applications.
Responsibilities:
- Provide technical support for desktops, laptops, and peripherals
- Install, configure, and troubleshoot hardware and software
- Ensure the security and efficiency of our clients' computer systems
- Collaborate with the IT team to resolve complex issues
- Maintain accurate records of support requests and resolutions
- Proven work experience as a Desktop Support Engineer or similar role
- Strong knowledge of Windows and Mac operating systems
- Familiarity with network protocols and troubleshooting techniques
- Excellent problem-solving and communication skills
- Ability to work independently and prioritize tasks effectively
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus
Requirements
- Proven work experience as a Data Processing Executive or similar role - Proficiency in data processing tools and software - Strong analytical and problem-solving skills - Excellent attention to detail - Good communication and collaboration abilities - Bachelor's degree in Computer Science, Information Technology, or related field If you meet the above requirements and are looking to join a dynamic team in the technology industry, we encourage you to apply.
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