Desktop Support Specialist

4 weeks ago


Singapur, Singapore Excis Compliance ltd Full time
Job Overview

Excis Compliance ltd is seeking a skilled IT Desktop Support Engineer to join our global team in Singapore. As a key member of our team, you will be responsible for resolving technical issues and ensuring smooth day-to-day operations. You will have the opportunity to work with cutting-edge technologies and be part of a dynamic and vibrant environment.

Key Responsibilities
  • Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
  • Troubleshoot and resolve IT incidents, escalating as necessary to meet service level agreements (SLAs).
  • Assist with software installations and manage device updates for the team.
  • Provide on-site IT support in the Singapore office and remote support to other locations.
  • Handle onboarding and offboarding processes, ensuring security and policy compliance.
  • Contribute to technical documentation and help improve internal processes.
  • Coordinate with vendors and global IT teams to ensure seamless operations.
Requirements

We are looking for a candidate with:

  • 3+ years of experience in IT desktop support or similar roles.
  • Strong knowledge of various IT systems and equipment.
  • Excellent communication skills in English.
  • A proactive problem-solver with a customer-focused mindset.

Excis Compliance ltd offers a supportive and innovative work environment where your technical skills will make a difference.



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