Customer Service Representative
2 weeks ago
Join JJ Consulting Services, a global leader in gateway services, as we seek a highly skilled Customer Service Officer to lead our team in managing daily operations at our Singapore location.
Key Responsibilities:
- Oversee and lead a team in managing daily operations, ensuring a positive passenger experience and satisfaction.
- Guide, develop, motivate, and mentor staff, maintaining the highest service, grooming, and discipline standards.
- Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
- Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.
Requirements:
- A diploma in any discipline
- Good command of written and spoken English
- Pleasant with a cheerful disposition and good interpersonal skills
- Team player in a fast-paced environment
- Independent and able to multi-task
- Able to prioritize tasks effectively to ensure most important tasks are completed on time
- Able to work on rotating shifts
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
Please submit your MS Word resume to jobs@jjconsulting.com.sg, stating the position applying for, present/expected salary, and earliest available date. We thank all applicants in advance and regret that only shortlisted candidates will be notified.
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