Customer Service Representative

2 weeks ago


Singapur, Singapore JJ CONSULTING SERVICES Full time
Customer Service Officer

Join JJ Consulting Services, a global leader in gateway services, as we seek a highly skilled Customer Service Officer to lead our team in managing daily operations at our Singapore location.

Key Responsibilities:

  • Oversee and lead a team in managing daily operations, ensuring a positive passenger experience and satisfaction.
  • Guide, develop, motivate, and mentor staff, maintaining the highest service, grooming, and discipline standards.
  • Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
  • Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements:

  • A diploma in any discipline
  • Good command of written and spoken English
  • Pleasant with a cheerful disposition and good interpersonal skills
  • Team player in a fast-paced environment
  • Independent and able to multi-task
  • Able to prioritize tasks effectively to ensure most important tasks are completed on time
  • Able to work on rotating shifts

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your MS Word resume to jobs@jjconsulting.com.sg, stating the position applying for, present/expected salary, and earliest available date. We thank all applicants in advance and regret that only shortlisted candidates will be notified.



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