Digital Experience Manager

1 week ago


Singapur, Singapore COS Full time
About the Role

We are seeking a highly skilled Digital Experience Manager to join our team at COS. As a key member of our e-commerce team, you will be responsible for optimizing the digital experience of our customers across Southeast Asia and Hong Kong.

Key Responsibilities
  • Lead the development and implementation of digital experience strategies to drive customer engagement and conversion.
  • Collaborate with cross-functional teams to ensure seamless integration of digital experiences across all touchpoints.
  • Conduct data analysis to inform digital experience decisions and optimize customer journeys.
  • Develop and maintain a deep understanding of customer behavior and preferences to inform digital experience strategies.
  • Work closely with the IT team to ensure technical feasibility and implementation of digital experience initiatives.
  • Stay up-to-date with industry trends and best practices in digital experience and customer journey optimization.
Requirements
  • Proven experience in digital experience management or a related field.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Ability to think strategically and develop innovative solutions to complex problems.
  • Strong understanding of customer behavior and preferences, with the ability to develop targeted digital experiences that meet their needs.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced digital experience professional looking for a new challenge, we encourage you to apply.



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