Reservations Coordinator

3 days ago


Singapur, Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Officer to join our team at Worldwide Hotels Management (V) Pte. Ltd. The successful candidate will be responsible for making reservations for customers, ensuring accurate information entry, and providing exceptional customer service.

Key Responsibilities
  • Making reservations for customers based on their requirements and budgetary allowances.
  • Ensuring all reservation information is properly entered into the system in a timely manner.
  • Assisting with room availability checks.
  • Processing and monitoring advance deposits/prepayments on reservations.
  • Preparing invoices and sending confirmation details to customers.
  • Helping to maximize room sales through upselling.
  • Managing group reservations and rooming lists.
Requirements
  • Minimum NITEC or higher qualification.
  • Preferably with working experience in the hospitality or travel industry.
  • Good written and verbal communication skills.
  • Able to multitask and prioritize tasks effectively.
  • Knowledge of using Opera Cloud PMS is an added advantage.
What We Offer

As a Reservations Officer at Worldwide Hotels Management (V) Pte. Ltd., you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package.



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