Dining Reservations Coordinator

1 month ago


Singapur, Singapore Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that supports their growth and development.

About the Role

The Dining Reservations Executive plays a critical role in ensuring seamless guest experiences across all hotel restaurants and bars. This includes managing reservations, responding to guest inquiries, and promoting the restaurant as a premier dining destination. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering exceptional service.

Key Responsibilities
  • Manage dining reservations across all hotel restaurants and bars
  • Respond to guest inquiries and provide information on restaurant offerings and availability
  • Promote the restaurant as a premier dining destination through various channels
  • Coordinate reservation details to enhance the overall guest experience
  • Forecast revenue for special events and seating occupancy
Requirements
  • Diploma in Hospitality Management or equivalent
  • Minimum 1 year of experience in customer service or call center, preferably in the Hospitality/F&B industry
  • Positive attitude and professional demeanor when interacting with guests and handling daily responsibilities
  • Previous experience within Four Seasons or a top luxury group is an advantage
What We Offer
  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant
Schedule & Hours

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays.



  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the driving force behind our success, and we're seeking a talented individual to join our team as a Dining Reservations Executive.About the RoleThe...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that supports their growth and well-being.About the Role:The Dining...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service, stunning properties, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that fosters growth, development,...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, our team members are the heart of our operations, dedicated to fostering a culture of excellence and genuine hospitality. We pride ourselves on creating remarkable experiences through a commitment to luxury and personalized service. Our culture emphasizes the importance of recognizing returning guests, welcoming newcomers,...

  • Reservations Executive

    6 months ago


    Singapur, Singapore Accor Full time

    Company Description HOTEL OVERVIEW Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s...


  • Singapur, Singapore The Standard Hotel Full time

    Reservations AgentAbout the Role:We are seeking a highly skilled and organized Reservations Agent to join our team at The Standard Hotel. As a key member of our front desk team, you will be responsible for managing and processing incoming calls, emails, and online booking requests, ensuring accurate entry of reservation details into our property management...

  • Dining Room Manager

    3 weeks ago


    Singapur, Singapore GAIA CHINESE CULINARY PTE. LTD. Full time

    Job SummaryAt GAIA CHINESE CULINARY PTE. LTD., we are seeking a skilled Maitre'd to join our team. As a key member of our front-of-house staff, you will be responsible for creating a warm and welcoming atmosphere for our guests. Your primary duties will include managing seating arrangements, processing payments, and providing exceptional customer service....


  • Singapur, Singapore The Standard Hotel Full time

    Reservations AgentAbout the Role:We are seeking a highly skilled and organized Reservations Agent to join our team at The Standard Hotel. As a key member of our front desk team, you will be responsible for handling reservations, providing exceptional customer service, and ensuring a seamless guest experience.Responsibilities:Manage and process incoming...


  • Singapur, Singapore The Standard Hotel Full time

    Job Summary:The Reservations Agent will be responsible for managing and processing incoming calls, emails, and online booking requests, ensuring accurate entry of reservation details into the property management system.Key Responsibilities:Reservation Management: Handle incoming calls, emails, and online booking requests, ensuring accurate entry of...


  • Singapur, Singapore AccorHotel Full time

    Job Title: Reservation Agent **Job Summary** We are seeking a highly skilled and customer-focused Reservation Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for handling room reservation enquiries, maintaining accurate records, and maximizing revenue potential for the hotel through upselling and...


  • Singapur, Singapore Accor Full time

    {"Job Title": "Reservation Agent", "Job Description": "Key ResponsibilitiesAs a Reservation Agent, you will be responsible for handling room reservation inquiries, maintaining accurate records, and maximizing revenue potential for the hotel through upselling and increasing length of stay.Key Performance IndicatorsMaximize revenue by converting reservation...


  • Singapur, Singapore A OPERATIONS PTE. LTD. Full time

    Job SummaryThe Reservation Agent will be responsible for managing guest and customer inquiries, maximizing revenue opportunities, and providing exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in a similar position in the hospitality industry and be proficient in English. Key responsibilities include taking...


  • Singapur, Singapore Accor Full time

    Job SummaryWe are seeking a highly skilled Reservation Agent to join our team at Mondrian Singapore. As a key member of our reservations team, you will be responsible for handling room reservation inquiries, maintaining accurate records, and maximizing revenue potential for the hotel through upselling and increasing length of stay.Key ResponsibilitiesAnswer...


  • Singapur, Singapore Accor Full time

    {"Job Title": "Reservations Officer", "Job Description": "Key ResponsibilitiesAs a Reservations Officer, you will be responsible for handling telephone enquiries, accepting reservations, and inputting them into the system. You will work closely with the Front Office and Sales & Marketing teams to provide lead advice and feedback on enquiries and firm...


  • Singapur, Singapore Shangri-La Full time

    Unlock Your Potential as a Rooms Reservations ExecutiveWe are seeking a highly skilled and motivated individual to join our team at Shangri-La Singapore as a Rooms Reservations Executive. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring seamless guest experiences.Key...


  • Singapur, Singapore The Standard Hotel Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Reservations Agent to join our team at The Standard Hotel. As a key member of our front desk team, you will be responsible for managing and processing incoming calls, emails, and online booking requests, ensuring accurate entry of reservation details into our property management system.Key...

  • Reservation Specialist

    2 months ago


    Singapur, Singapore Accor Full time

    Company Overview Accor is a global leader in hospitality, offering a diverse range of services and accommodations. Our commitment to excellence is reflected in our luxurious properties and exceptional guest experiences. Position Overview The Reservations Officer plays a crucial role in ensuring a seamless booking experience for our guests. This position...

  • Reservation Specialist

    2 months ago


    Singapur, Singapore Accor Full time

    **Company Overview** Accor is a world-leading hospitality group, committed to providing exceptional experiences to our guests. Our properties are designed to offer a unique blend of luxury and comfort, ensuring that every stay is memorable. As a key player in our reservations team, you will be integral to maintaining our high standards of service and...