Dining Reservations Coordinator

2 days ago


Singapur, Singapore Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that supports their growth and development.

About the Role

The Dining Reservations Executive plays a critical role in ensuring seamless guest experiences across all hotel restaurants and bars. This includes managing reservations, responding to guest inquiries, and promoting the restaurant as a premier dining destination. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering exceptional service.

Key Responsibilities
  • Manage dining reservations across all hotel restaurants and bars
  • Respond to guest inquiries and provide information on restaurant offerings and availability
  • Promote the restaurant as a premier dining destination through various channels
  • Coordinate reservation details to enhance the overall guest experience
  • Forecast revenue for special events and seating occupancy
Requirements
  • Diploma in Hospitality Management or equivalent
  • Minimum 1 year of experience in customer service or call center, preferably in the Hospitality/F&B industry
  • Positive attitude and professional demeanor when interacting with guests and handling daily responsibilities
  • Previous experience within Four Seasons or a top luxury group is an advantage
What We Offer
  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant
Schedule & Hours

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays.



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