Reservations Coordinator
2 months ago
As a Reservations Officer, you will be responsible for handling telephone enquiries, accepting reservations, and inputting them into the system. You will work closely with the Front Office and Sales & Marketing teams to provide lead advice and feedback on enquiries and firm reservations.
Key tasks include:
- Providing efficient and courteous telephone service to guests and callers
- Ensuring accurate and timely input of reservation information into the system
- Offering appropriate room types, price inclusions, and upselling opportunities
- Maintaining a professional and friendly attitude while liaising with guests and clients
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work efficiently and accurately in a fast-paced environment
- Knowledge of Resavison and Vouch systems
- Ability to maintain a professional image at all times
Sofitel Singapore City Centre is a luxurious hotel located in the heart of the city. We offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.
As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel.
", "Company Description": "Sofitel Singapore City Centre is a luxurious hotel located in the heart of the city. We offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities."}-
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