Hotel Reservations Coordinator

Job Summary:We are seeking a highly skilled and detail-oriented Reservations Agent to join our team at The Standard Hotel. As a key member of our front desk team, you will be responsible for managing and processing incoming calls, emails, and online booking requests, ensuring accurate entry of reservation details into our property management system.Key...

Responsibilities: Handle Reservations: Manage and process incoming calls, emails, and online booking requests, ensuring accurate entry of reservation details into the property management system. Customer Service: Deliver exceptional service by addressing guest inquiries, providing information about hotel amenities, rates, and availability, and...

Job Title: Reservation Agent **Job Summary** We are seeking a highly skilled and customer-focused Reservation Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for handling room reservation enquiries, maintaining accurate records, and maximizing revenue potential for the hotel through upselling and...

Job SummaryWe are seeking a highly skilled Reservation Agent to join our team at Mondrian Singapore. As a key member of our reservations team, you will be responsible for handling room reservation inquiries, maintaining accurate records, and maximizing revenue potential for the hotel through upselling and increasing length of stay.Key ResponsibilitiesAnswer...

Job Title: Accor Hotel Reservations ManagerAccor Hotel Reservations Manager is responsible for managing and leading the daily operations of the Reservations Department. The ideal candidate will have a strong background in hospitality management and excellent communication skills.Key Responsibilities:Manage and lead the Reservations Department to achieve...

JOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This...

About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that supports their growth and well-being.About the Role:The Dining...

Job ScopeProvide personalized solutions to guests for Integrated Resort products and services.Understand guests' needs and deliver high-touch experiences aligned with Company Service Strategy.Handle first-level complaints with a pleasant disposition and apply logic to resolve guest challenges.Stay up-to-date with hotel information to provide accurate...

Company Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...

Job DescriptionWhat do we expect from you?Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and...

Job Title: Telephone OperatorAt The Standard Hotel, we are seeking a skilled and friendly Telephone Operator to join our front office team. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, handling incoming and outgoing calls, and ensuring a seamless experience for our...

Job SummaryAs a key member of our reservations team, you will be responsible for promoting room sales through phone contacts and maintaining a good relationship with business contacts. You will also assist the Reservations Manager in ensuring the smooth operation of the department, including monitoring department activities and development, and recommending...

Job Description The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival. Primary Responsibilities Delivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining...

Position OverviewThe Assistant Manager, Capella Connects & Reservations provides guests, hotels, and fellow team members with exceptional customer service during call reservation process. The individual also supports the training needs of the department and manage department's performance.The RoleCall Center OperationsProvide responses while anticipating and...

Job DescriptionThe Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room...

Job DescriptionThis position is available from January 2025 onwards.The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to...

Company Description Job Description Assist in managing and leading the daily operations of the Reservations Department and support the Reservations team in achieving departmental objectives Maintains a very good reputation for the Hotel and assists to increase the overall profitability of the Hotel Responsible for the daily organization of sections To...

Job DescriptionSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.ResponsibilitiesRespond to enquiries about hotel products and services by telephone and email according to standard guidelines.Maintain complete knowledge of all food & beverage...

Job Title: Assistant Manager, Capella ConnectsJob Summary:The Assistant Manager, Capella Connects & Reservations is responsible for providing exceptional customer service to guests, hotels, and fellow team members during the call reservation process. This role also supports the training needs of the department and manages departmental performance.Key...

Key ResponsibilitiesAs a member of Far East Hospitality's dynamic Central Reservations team, you will be responsible for managing reservations for 18 hotels and 8 Serviced Residences.Timely and accurately handle reservations received via all channels according to SOPsLiaise with bookers and hotels/sales to ensure a smooth pre-arrival experienceMaintain...