Reservations Coordinator

2 days ago


Singapur, Singapore WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. Full time
Job Title: Reservations Officer

Job Summary:

We are seeking a highly organized and detail-oriented Reservations Officer to join our team at Worldwide Hotels Management (H) PTE. LTD. The successful candidate will be responsible for making reservations for customers, ensuring accurate information entry, and providing exceptional customer service.

Key Responsibilities:

  • Making reservations for customers based on their requirements and budgetary allowances
  • Ensuring all reservation information is properly entered into the system in a timely manner
  • Assisting with room availability checks
  • Processing and monitoring advance deposits/prepayment on reservations
  • Preparing invoices and sending confirmation details to customers
  • Helping to maximize room sales through up-selling
  • Managing group reservations and rooming lists
  • Performing other ad-hoc duties/projects assigned by the Manager

Requirements:

  • Attained minimum NITEC or higher qualification
  • Preferably have working experience in the hospitality or travel industry
  • Possess good written and verbal communication skills
  • Able to multitask and manage time effectively, with the ability to prioritize tasks
  • Knowledge of using Opera Cloud PMS is an added advantage

What We Offer:

As a Reservations Officer at Worldwide Hotels Management (H) PTE. LTD., you will have the opportunity to work in a dynamic and fast-paced environment, with a team that values excellence and customer satisfaction.



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