Service Delivery Specialist

4 days ago


Singapore SG Gymnastics Academy Pte Ltd Full time
Job Description
SG Gymnastics Academy Pte Ltd is seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our clients, including parents, students, and visitors. Your primary duties will include:

Main Objectives
• Provide professional and courteous service to all stakeholders, ensuring a positive customer experience.
• Manage class bookings, handle inquiries, and maintain accurate records of student database and class schedules.
• Collaborate with the coaching team to ensure seamless communication and effective issue resolution.
• Oversee the issuance of term invoices and merchandise sales, as well as managing inventory levels.
• Liaise with building management to address maintenance issues and facilities requests.

Working Conditions
You will work in a dynamic and fast-paced environment, providing excellent service and support to our clients. You will also have the opportunity to develop your skills and knowledge in areas such as administration, customer service, and communication.
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