Service Delivery Specialist

7 days ago


Singapore EWP Pte. Ltd. Full time

Welcome to EWP Pte. Ltd.

We're a company that values innovation, teamwork, and customer satisfaction.

About the Role

This is an exciting opportunity to join our team as a Customer Experience Specialist.

Responsibilities

  • Deliver outstanding customer service by addressing inquiries and concerns through various channels.
  • Manage client interactions with professionalism and poise.
  • Identify areas for improvement and collaborate with team leaders to implement changes.
  • Maintain confidentiality and protect customer information at all times.

Requirements

  • Degree or diploma in relevant fields.
  • Excellent written and spoken English skills to support English-speaking customers.
  • Analytical thinking and strong problem-solving abilities.
  • Ability to perform well under pressure and manage stress effectively.
  • Preferable experience in customer support for mobile applications or software products.

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