Catering Operations Manager
2 months ago
Key Responsibilities:
- Promote the property through strategic networking, targeted sales calls, and site inspections to drive revenue growth.
- Effectively manage bookings for individual and group businesses, ensuring seamless event execution.
- Develop and implement sales strategies to achieve revenue targets and profitability, staying up-to-date with market trends and competition.
- Provide exceptional customer service, responding promptly to all telephone and walk-in enquiries about events and catering space.
- Conduct informative tours of the property with event planners and potential guests/customers, highlighting its unique features and capabilities.
- Stay abreast of market trends, competitor analysis, and operational updates to drive business growth.
- Identify and pursue new sales leads to expand the customer base.
Requirements:
- Diploma in Sales and Marketing or equivalent.
- At least 3 years of relevant experience in sales, marketing, or event management.
- Excellent communication, interpersonal, and organizational skills, with a strong professional network.
- Strong negotiation and presentation skills to drive sales and revenue growth.
- Able to work well under pressure in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Knowledge of banquet spaces, facilities, and capabilities of the competitive market.
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