Senior Catering Manager
1 week ago
Key Responsibilities
- Promote the property through networking, site inspections, and presentations to drive sales and revenue growth.
- Manage bookings for individual and group businesses, ensuring seamless event execution and customer satisfaction.
- Develop and implement sales strategies to achieve revenue targets and profitability, staying up-to-date with market trends and competition.
- Respond promptly to all telephone and walk-in enquiries about events and catering space, providing exceptional customer service.
- Conduct tours of the property with event planners and potential guests/customers, showcasing the property's capabilities and amenities.
- Stay informed about the operations of the property, market trends, and competition, using this knowledge to drive sales and revenue growth.
- Identify and pursue new sales leads, leveraging the property's network and reputation to drive business growth.
Requirements
- Diploma in Sales and Marketing or equivalent experience.
- At least 3 years of relevant experience in sales and marketing, with a strong track record of driving revenue growth.
- Excellent communication, interpersonal, and organisational skills, with a strong network and ability to work well under pressure.
- Strong negotiation and presentation skills, with the ability to build strong relationships with customers and stakeholders.
- Able to work in a fast-paced environment, with a strong focus on customer satisfaction and revenue growth.
- Knowledge of banquet spaces, facilities, and capabilities of the competitive market, with a strong understanding of the property's unique selling points.
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